APPLY HERE
Customer Service Engineer II: Worldwide TechServices
Similar jobs
Job ID SM QBH-3007
Company Name Worldwide TechServices
Job Category Technology
Location Austin, TX
Position Type Full-Time, Employee
Experience 5-10 Years Experience
Date Posted February 24, 2010
View Worldwide TechServices profile and job listings
Customer Service Engineer II
Worldwide TechServices has an immediate opening for a technologically-savvy, customer-oriented professional to work in a field environment as a Customer Service Engineer (CSE). Worldwide TechServices CSEs are responsible for the installation, problem diagnosis and repair of a wide range of information technology hardware, including: personal computing systems, servers, printers, satellite systems and other related peripherals. This is an intermediate level position that works under general direction of a manager or lead CSE.
Requirements
- Problem solver in difficult situations
- Ensures compliance with company technical and quality standards/procedures as well as the highest degree of customer satisfaction.
- Must be able to climb a ladder to repair and maintain Satellite equipment
- Installs, tests and configures desktop products including networked environments
- Excellent computer knowledge (3+ years of experience preferred)
- Able to work independently
- A+ certification or technical school certification
Technical and Product Knowledge
- PCs (Desktop and Mobile platforms)
- Printers (Dell, IBM, HP, Lexmark, Canon)
- Servers
- Point of Sale (POS) systems
- Satellite (VSAT)- a plus...
Worldwide TechServices offers the following benefits:
- Tuition Reimbursement
- Medical/Dental/Vision
- 401K Plan with Competitive Company Match
- Paid Employee Time Off (vacation, holidays and personal)
- Life Insurance/AD&D
If you are interested in applying for this position, please reply to this e-mail or send a Word copy of your resume to shelly.manning@wwts.com or click the "Apply Now" button.
Customer Service Engineer II: Worldwide TechServices
Similar jobs
Job ID SM QBH-3007
Company Name Worldwide TechServices
Job Category Technology
Location Austin, TX
Position Type Full-Time, Employee
Experience 5-10 Years Experience
Date Posted February 24, 2010
View Worldwide TechServices profile and job listings
Customer Service Engineer II
Worldwide TechServices has an immediate opening for a technologically-savvy, customer-oriented professional to work in a field environment as a Customer Service Engineer (CSE). Worldwide TechServices CSEs are responsible for the installation, problem diagnosis and repair of a wide range of information technology hardware, including: personal computing systems, servers, printers, satellite systems and other related peripherals. This is an intermediate level position that works under general direction of a manager or lead CSE.
Requirements
- Problem solver in difficult situations
- Ensures compliance with company technical and quality standards/procedures as well as the highest degree of customer satisfaction.
- Must be able to climb a ladder to repair and maintain Satellite equipment
- Installs, tests and configures desktop products including networked environments
- Excellent computer knowledge (3+ years of experience preferred)
- Able to work independently
- A+ certification or technical school certification
Technical and Product Knowledge
- PCs (Desktop and Mobile platforms)
- Printers (Dell, IBM, HP, Lexmark, Canon)
- Servers
- Point of Sale (POS) systems
- Satellite (VSAT)- a plus...
Worldwide TechServices offers the following benefits:
- Tuition Reimbursement
- Medical/Dental/Vision
- 401K Plan with Competitive Company Match
- Paid Employee Time Off (vacation, holidays and personal)
- Life Insurance/AD&D
If you are interested in applying for this position, please reply to this e-mail or send a Word copy of your resume to shelly.manning@wwts.com or click the "Apply Now" button.