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    Level 1 Customer/Tech Support

    Tiffany Tarpein
    Tiffany Tarpein

    Posts : 112
    Join date : 2010-02-19
    Age : 45
    Location : Austin, TX

    Level 1 Customer/Tech Support

    Post  Tiffany Tarpein on Mon Feb 22, 2010 3:10 pm

    Level 1 Customer/Tech Support
    The PC Tech's role is to provide Level 1-2 support for end users. The Tech will be responsible basic Help Desk Support and setting-up telephone lines and DSL lines for our remote users. Activities include recognition, research, isolation, resolution, and follow-up steps. support. Under general supervision, this person will plan, install, and test vendor supplied computer system hardware or software.

    Technician Qualifications and Requirements:
    Associate's degree in Technology with 2+ years of related experience
    Must have experience setting-up Telephone Lines/DSL Lines
    Extensive knowledge of PC hardware and software support (required)
    2+ years of overall Windows XP Workstation Operating Systems experience
    Good working knowledge of Microsoft Office 2003/2007 to include Outlook email
    2+ years of Active Directory experience
    2+ years of DELL PC and laptop experience
    2+ years of HP Printer experience
    Must be able to lift up to 40 pounds
    Excellent customer service skills (friendly, courteous, and helpful)
    Ability to effectively communicate in writing and verbally
    Must be able to interact in a professional manner with colleagues, public, and our client's staff members
    Ability to multi-task
    Excellent organizational and planning skills (required)

    Start Date: ASAP
    Employment Type: Contract
    Duration: Not specified.
    Travel: Not specified.
    # of Openings: 1
    Location: Austin, TX
    Salary/Rate: Not specified
    Reference: 36521923 : JS1438~WQG~959299T1~99
    Posted: 2/19/2010 Kforce Professional Staffing, Inc.
    Attention: Recruiter

      Current date/time is Wed Mar 20, 2019 8:39 am