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Support Technician (360 Bridge)
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Date: 2010-02-23, 11:27AM CST
Reply to: job-tt3uv-1614179280@craigslist.org [Errors when replying to ads?]
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The industry leader in web-based workforce management solutions, is expanding its Support Center to keep up with the needs of a rapidly increasing user base. We are looking for bright, capable individuals who are willing to work hard and grow along with us.
Over our ten year history, we earned a reputation for providing our clients with the highest level of support. It’s this reputation that has largely been responsible the strong growth we’ve enjoyed over the past few years, and it is critical that we continue to exceed expectations. That’s why we hire only the best possible candidates to man our Support Center, and why we are willing to pay a more than competitive salary to our entry-level Support Technicians.
Employees new to our company can expect to find a supportive office environment and positive company culture.
Support Services Technician – Primary Responsibilities
• Support users of our software, from beginners to advanced users.
• Investigate and troubleshoot technical issues in an efficient manner.
• Respond to telephone calls and emails requesting technical support.
• Document, track and monitor issues to ensure timely resolution.
• Maintain the high level of client service and support for which we are known.
We are now supporting 7 days a week and we need a group of people that can work weekends as well as some regular work days.
30-40 hours per week
Must be Available to work until 7pm M-F and 8-5 Saturday and Sunday
Bilingual (SPANISH) a HUGE plus
Submit your resume through Craigslist as an attachment.
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Date: 2010-02-23, 11:27AM CST
Reply to: job-tt3uv-1614179280@craigslist.org [Errors when replying to ads?]
--------------------------------------------------------------------------------
The industry leader in web-based workforce management solutions, is expanding its Support Center to keep up with the needs of a rapidly increasing user base. We are looking for bright, capable individuals who are willing to work hard and grow along with us.
Over our ten year history, we earned a reputation for providing our clients with the highest level of support. It’s this reputation that has largely been responsible the strong growth we’ve enjoyed over the past few years, and it is critical that we continue to exceed expectations. That’s why we hire only the best possible candidates to man our Support Center, and why we are willing to pay a more than competitive salary to our entry-level Support Technicians.
Employees new to our company can expect to find a supportive office environment and positive company culture.
Support Services Technician – Primary Responsibilities
• Support users of our software, from beginners to advanced users.
• Investigate and troubleshoot technical issues in an efficient manner.
• Respond to telephone calls and emails requesting technical support.
• Document, track and monitor issues to ensure timely resolution.
• Maintain the high level of client service and support for which we are known.
We are now supporting 7 days a week and we need a group of people that can work weekends as well as some regular work days.
30-40 hours per week
Must be Available to work until 7pm M-F and 8-5 Saturday and Sunday
Bilingual (SPANISH) a HUGE plus
Submit your resume through Craigslist as an attachment.
